Delivery Options & Charges

Rules & Restrictions

Delivery Options & Charges

Yodel is a premium delivery service that offers flexibility to you. On average around 50% of households are empty between 10am and 4pm, therefore we have local couriers that operate between 7.30am and 9pm to provide re-deliveries at a more convenient time. Simply call the phone number on the 'Failed Delivery Card' to arrange a time of delivery that suits you. Please contact us on 0800 088 4165 if you have any problems with arranging re-delivery. Alternatively Yodel will also deliver to a neighbour if you are not at home.

Option one - Standard Delivery within two to five working days. FREE.
 
Option two - Next day Delivery the following working day. Orders must be placed by 3pm. £6.50.
 
Option three - Next day (AM) Delivery by 12 noon the following working day. Orders must be placed by 12 noon. £8.00.
 
Option four - Saturday Delivery Orders must be placed by 12 noon on a normal working day. £10.50.
 
Option five - Named Day Delivery You choose the day of delivery! £4.95.
 

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Rules & Restrictions

UK mainland orders received by 12 noon, Monday to Friday, will be dispatched the same day for the next day delivery option and the following day for standard delivery.
 
Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout.
 
Orders are processed and shipped on working days only (Monday through Friday, excluding bank holidays).
 
All orders require a signature upon delivery. If you are not there to sign for your order, our delivery company will leave a telephone number for you to call to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address.
 
We're sorry Ojon only delivers online orders to UK addresses (excluding the Channel Islands).
 
To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.
 
We are unable to process orders to a P.O Box address.

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